Review by Matt M. in Finksburg, MD
The morning it was delivered they called and said the driver was there, after telling them I never heard him knock and will be right down, the driver left.they returned later that day. When I scheduled the pick up on Wednesday they never showed, never called. I called and she said she had a truck down and hoped to have it picked up Friday. Saturday it was picked up
After they picked up the dumpster, we weren’t charged till a month later for over weight fees. Today we where charged for a double trip due to them leaving when they called to drop the dumpster off. I called in and tried to talk to her. From the time she answered the phone till I got irritated and hung up the phone she sounded like she had a attitude and was arguing with me about everything I said. Unprofessional from the front desk to the drivers to Communication, to charging people extra after everything is said and done.
Review by Robert T. in Woodbine, MD
I rented a dumpster from Big Red Dumpster for the debris from a new addition and re-doing my existing home and my daughter s. Each project took over 10 months. Kat was fantastic and saved me money on both projects. She picked up the phone quickly, called back fast, and if there was any hiccup, she corrected it ASAP. I would give them and Kat an excellent rating.
Review by Duane J. in Randallstown, MD
I needed a dumpster to haul away broken up concrete, and went with Big Red to get me one. I was a bit worried the first day that they were supposed to bring it. They were 3 hours late, and I had to call them numerous times before they told me that they were just running late. But after that first day, I can honestly say that they did a great job. If it weren t for the delay, I would have said that their service was excellent.
Review by Fiodor S. in Sparks, MD
I needed a 10 yard dumpster for dirt from a landscaping project we were working on. Big Red delivered and picked up when they said they would.
Review by Name w. in Mount Airy, MD
I needed a dumpster for a toilet, vanity, tiles, and other debris from a bathroom remodel. We also threw out some garbage from the basement. Big Red did fine. Price was average and delivery was timely.