I booked a 10 yard dumpster from AAA Carting because they offered the best price for the size and type of debris I needed it for (guard rail/construction material). I was very happy with their service and delivery and I will continue to use them for future projects.
They were nasty, rude and unprofessional. The first dumpster they sent was rusted all the way around and had a huge hole in the bottom. I called them for 4 days to come and rectify the problem. The man on the phone was very nasty and finally showed up, put a plastic piece over the hole. I needed more than a 10-yard dumpster. So I called them to come and take the one that was full and replace it with a new one. That took another 3 days. We filled it and on Friday morning at 6 a.m. w/o any warning they came to pick it up. We were sleeping & the dispatcher demanded us move the cars. I proceeded to send email detailing all the problems & arrange for a pickup, I got a nasty response back. The dispatcher threatened to have the dumpster picked up & dump my driveway.
I needed to empty out the garage of stuff from years of mom and dad saving stuff, plus some odd pieces of furniture. I was unsure as to what size dumpster to get. When I told them what I needed it for, they were able to help me select the correct size. Other companies tried to tell me I needed a larger one. They dropped off and picked up the dumpster hassle free. The drivers were professional and courteous.
I busted up my old concrete basement floor and needed a dumpster. I called AAA and the receptionist was courteous and helpful. They were able to deliver and pick up on the same day that I called. I plan on using them again some time in the summer for a new walkway I want to put in my yard.
AAA Carting did a good job. They only needed a few days notice and got the dumpster to me on time. Driver laid down wooden planks to protect my driveway and took his time so that he didn t mess up my yard. Then they gave me plenty of time to get my house cleaned and came and got it a few days after I called.
I m a local contractor here and use dumpsters all the time and I have never had any issues with AAA Carting. As a matter fact, they are delivering a dumpster to one of my job sites today.
My main criteria was that they were a local company, and AAA Carting was the one I found on the internet. I called them up and rented the 10 yard dumpster. The service was good, and I was able to throw out all my old kitchen cabinets without issue.
First of all I would never use AAA Carting again or recommend them to others. I feel strongly that they were deceptive with me as far as how much weight I had in that container. Granted, I did put in roofing shingles and a few shrubs, but that 30 yard container wasn t even a third full, and the only reason I went with a dumpster that big was because they talked me into it. They said that way I would be safe on weight. When I challenged them on it they sent me a bogus slip from the land fill. Absolutely none of the numbers matched up. I immediately called them out on it, just to have the owner tell me that he has a million dollar company and doesn t need to rip me off. Totally ridiculous way of looking at it. All I wanted was a real receipt showing I went almost 3 ton over the 3 ton allotted to me. That s it, and they couldn t do it. At the end of the day I didn t want any more of the headache. Won t use them in the future or recommend them.
I was doing a general clean up around my house and saw on the website that AAA Carting had a 15 yard dumpster which looked like what I needed. Renting it was a pretty easy process. My only complaint was that I had arranged to have it picked up on a certain date and it took them a week and a half to come and get it. Unfortunately, it rained during that time and the mattress that I put in there got saturated. I m sure it added to the weight in the dumpster.
Buchanan, NY
