Haul Away Container Service

I scheduled on Monday delivery of a 13 yard dumpster for Friday. Called Friday morning to confirm the dumpster would be there between 2 & 4 p.m., and was told it was on its way. The dumpster did not show, call again at 4:15 only to hear that it would be delayed another 2 hours. After that time, I called again only to find out the dumpster was not going to be delivered on Friday and was dropped off Saturday morning. We needed time to fill and swap the dumpster so we lost that entire day, and it was no better Saturday. We filled the dumpster it within the first two to three hours and called to see if we could have it replaced and we were told it would be replaced between 2 and 4 again. Even though I called again to check during the day, no answer, no return phone call, the dumpster never showed and was never replaced. As a matter of fact, nine days later after multiple phone calls requesting the dumpster be picked up, the dumpster is still sitting in the driveway causing us issues with the buyers. I would never use this company. To make matters worse, the guy who takes all the calls has no answers, and if you try to get a firm answer he hangs up on you.

I needed a 13 yard dumpster for a renovation project I worked on. I called Haul Away Container because I had used them before. They were a day or two late for this particular project, which caused me a bit of a delay. However, no other issues came up during the 7 days I had it. Overall, they did a good job, and I would still use them again.

Ordered a 7 yd dumpster from Haul Away Container for removing some construction materials and miscellaneous stuff from my workshop at my home. The dumpster was fine but Haul Away Container cannot communicate with it's customers at all. One excuse after another, I would not rent another dumpster from this company. I called and a nice person answered the phone, told me he could have a dumpster to me in a couple of hours (which I thought - WOW what great service). However that is where it stops, they told me they would deliver between 12-2. About 3:30 I called and was told they had a mechanical issue, the person told me that they thought someone called me but they hadn't. I simply rescheduled for Monday morning, never showed. I called again Tuesday morning and they apologized and had someone out Tuesday morning with out any kind of compensation for being late or the wasting of my time waiting on them to show. Dumpster arrived, it is now full, called for a pickup and it is still in my driveway 3 days later, called the company and they said they were running behind they would try and get to it.

Being a contractor I have worked a lot with different dumpster companies. Recently, I have used Haul Away for about 10 different job sites a lot of the time I have multiple dumps and my only request is that they give me some kick back for my loyalty. I personally feel like if a contractor continues to use you and builds a good reputation with you than there should be some sort of contractor discount. At the end of the day, Haul Away has been a good company to work with. They get me my dumpsters the same day and pick them up or swap them out with in an hour or two of me calling.