Review by Joseph R. in Elgin, IL
We had used United a couple of times already and were happy with them. They delivered the 20 yarder promptly for a 14-day rental, and they called me tonight to remind me that they re picking it up tomorrow, so they re definitely an organized company.
Review by Name withheld in Plainfield, IL
We were getting rid of household junk from the garage and needed a 30 yard container for everything. We were happy with United, but the guy didn t realize that he positioned it too close to the house, so we couldn t get the garage door open. I think he was a little irked about this, but he did come back in the middle of the night to reposition it.
Review by David F. in Bartlett, IL
I rented a 10 yarder for construction debris. United did a really good job. There was confusion in terms of size; I originally asked for a 10 yard container but realized I would need a bigger one, so I called them back to upgrade. She was out of the office when I called, but said she would take a note of it as soon as she got to the office. I guess she forgot to do that and they brought over the 10 yarder instead. I was right; it was too small. They did all kinds of stuff to make up for it, though. They got rid of the delivery fee and brought another dumpster with no charge. They really did a great job on that and I would use them again.
Review by Norma S. in Elgin, IL
We got a 20 yard container from United to get rid of some household junk left behind by some tenants who have moved out. They came on time, and the guys were friendly and professional. Everything was good.
Review by Diana J. in Plainfield, IL
We were cleaning out the house and yard of a lot of junk. We had old furniture, clothing, storage stuff, pieces of wood, and some other debris from old projects we had done. We filled up the 20 yard dumpster to the top. The dumpster was clean and in perfect condition, and they were courteous when I called. I really have no complaints except for when it was time for pick up. Rental was for 14 days but we wanted it picked up a little bit earlier. On paper, it said they were gonna pick it up on the 27th, but when I got home it was still there. I called to find out what s going on and they asked if I had called to request for pick up. I didn t know I needed to call since it was on paper. Anyway, she said okay, they ll try to put it on for pick up the next day, but it took yet another day for them to finally get it. It didn t really create too many problems other than the fact that my husband drives a big truck and couldn t park it in the driveway while the dumpster was there.