You Just Requested a Dumpster Rental Quote...What to Expect Next

full dumpster sitting in front of residential homes

Updated March 13, 2023

So, you just requested a quote—ideally multiple quotes—from a dumpster rental service provider with Hometown.

At Hometown, our quote request form makes the process of getting free estimates from local dumpster rental companies easy.

Now that your request is submitted, you should receive a text confirming that your quote request was received and letting you know that a service provider will contact you if they decide to accept your request and agree to provide a quote.

dumpster rental service provider text message example

After you receive this confirmation text message, you can expect to be contacted by dumpster rental companies as soon as a matter of minutes or within one business day.

We send your quote request to the service provider you requested (and/or other local service providers providing dumpster rentals in your area) by text message and email.

The service provider(s) you requested a quote from will then follow up with you directly to provide a quote.

At Hometown, we don't think customers should have to spend their valuable time looking for local dumpster rental providers, requesting quotes, and chasing down pros. Instead, we do the legwork for you.

If a service provider you reach out to doesn't wish to quote the rental or they don't quickly confirm their desire to quote the rental, we automatically send your quote request to another local dumpster rental company on your behalf.

We repeat this process until you receive the number of quotes you requested, whether it's one, two, or three quotes.

In most cases, we're able to get your requested number of quote requests from local companies willing to quote the dumpster rental in a matter of hours.

Note: Many local businesses are owner-operated, which means they may be out delivering or picking up another dumpster rental when they receive your quote request, and may be unable to immediately respond to your quote request.

However, they typically respond within a matter of hours and almost always provide the best customer service and the best deals for their services.

We always recommend getting three quotes in order to increase your chances of renting from the best company in your area, paying the best price, and getting the dumpster delivered when it's most convenient for you.

When you receive a quote from a service provider, you are in no way obligated to rent a dumpster from them.

Take as much time as you need to compare each quote accurately, as not all companies prepare their quotes the same way.

Because of this, it’s important to be sure you know what information to look for so you can make an informed hiring decision.

For starters, qualified dumpster rental companies are always transparent about what is included in a dumpster rental cost, like the dumpster's weight allowance, permitted and prohibited debris, and what will incur additional fees for your dumpster rental.

So the service provider's estimate, at the bare minimum, should outline the cost of the dumpster rental, the size of dumpster being rented, and any additional rules and charges that may be applied if these rules are not followed.

With that being said, comparing dumpster rental quotes should involve the comparison of more than just price.

Other factors to consider when hiring a dumpster rental company, other than price, include:

  • Customer service: Does the company exhibit good communication skills and a willingness to answer your questions?
  • Experience: Does the company have experience providing dumpster rental service and the current ability and licensing to do so?
  • Flexibility: Does the company work with you to meet your dumpster rental needs? 
  • Professionalism: Is the company respectful and punctual?
dumpster placed at work site

Getting multiple estimates from dumpster rental providers before hiring helps to manage any risks associated with hiring any type of company, and it can end up saving you a lot of money and stress.

If you're unsure about any aspect of a dumpster rental estimate, ask the company to clarify it before signing anything.

If that company is unwilling to provide a thorough estimate or answer your project questions, we consider this a red flag and recommend finding another, more qualified dumpster rental provider.

Once you have full understanding of the dumpster rental quotes you received, you can determine who to hire, schedule your dumpster rental, and pay for the service.

Then, your dumpster rental will proceed as discussed with your service provider. Once you're done filling up your dumpster (following any rules given by the company), you can call the company to come pick up your dumpster. In some cases, the pick-up date is pre-determined, so confirm this before scheduling your dumpster rental.

If you overfilled your dumpster, added hazardous or otherwise prohibited items to your dumpster, or broke the dumpster's rules in any other way, you will be charged for that after the dumpster is emptied at the appropriate disposal facility.

Keep reading: Dumpster Rental Price Guide: How to Lower Your Cost to Rent a Dumpster